Privacy Policy

MDM Chimney Solutions LLC

Privacy Policy & SMS Terms and Conditions

Effective Date: May 20, 2025 | Last Updated: May 20, 2025


MDM Chimney Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.


Data Collection

We collect the following information when you sign up for SMS updates:

  • Full name
  • Email address
  • Mailing address
  • Mobile phone number


This information is collected via our website contact form, email, service agreement, or third-party scheduling and reservation systems.


Data Usage

We use your data solely to communicate with you via SMS about the following types of messages:

  • Appointment reminders
  • Service quotes
  • Promotions and special offers
  • Booking confirmations
  • Call response and follow-up communications


Data Security

We protect your data with secure storage measures designed to prevent unauthorized access, disclosure, or misuse of your personal information.


Data Retention

We retain your information for as long as you are subscribed to our SMS service. You may request deletion of your data at any time by contacting us directly.


Message & Data Rates May Apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.


Help & Support

Contact MDM Chimney Solutions at (443) 571-8813 or Service@mdmchimneysolutions.com for HELP or to STOP receiving messages. You can also reply HELP to any text message to receive a response containing our phone number, email address, and website.


Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. You may also reply UNSUBSCRIBE or contact us directly for assistance.


Non-Sharing Clause

Third-Party Data Sharing


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All collected information is used solely by MDM Chimney Solutions for customer communication and service operations. SMS opt-in data and consent will not be shared with any third parties.


We do not transfer, share, sell, or disclose consumer personal data, including mobile information, to any external organization for any purpose, except where required by law. We maintain internal access controls and security safeguards to prevent unauthorized sharing or disclosure.


Contact Us

For questions about this policy or SMS messages, contact us at (443) 571-8813 or service@mdmchimneysolutions.com.